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Terms and Conditions

Business

ZEN Terms for Business Users ZEN Ecommerce Terms

Individual

ZEN Terms for Individual Users

Business and Individual

ZEN Pay Cashback Terms ZEN Card Cashback Terms ZEN Buddies Terms and Conditions ZEN Card Terms ZEN Extended Warranty Terms ZEN Pro Card Terms ZEN Auto Top Up Terms ZEN Deals Terms ZEN Quests Terms Reward Zone Terms ZEN Terms for Single Transactions List of Prohibited Jurisdictions List of Prohibited Activities List of Permitted Purisdictions for Transfer

Archival version of ZEN E-Commerce Terms

ZEN E-Commerce Terms version 1.9.2 published on 14.11.2024 ZEN E-Commerce Terms version 1.9.1 published on 15.05.2024 ZEN E-Commerce Terms version 1.9 published on 04.04.2024 ZEN E-Commerce Terms version 1.8 published on 11.04.2023 ZEN E-Commerce Terms version 1.7 published on 05.11.2021 ZEN E-Commerce Terms version 1.6.1 published on 04.10.2021 ZEN E-Commerce Terms version 1.6 published on 10.08.2021 ZEN E-Commerce Terms version 1.5.4 published on 22.12.2020 ZEN E-Commerce Terms version 1.5.3 published on 17.12.2020 ZEN E-Commerce Terms version 1.5.2 published on 27.11.2020 ZEN E-Commerce Terms version 1.5.1 published on 24.11.2020 ZEN E-Commerce Terms version 1.5.0 published on 30.09.2020 ZEN E-Commerce Terms version 1.4.1 published on 04.09.2020 ZEN E-Commerce Terms version 1.3.5 published on 13.08.2020 ZEN E-Commerce Terms version 1.3 published on 25.02.2020 ZEN E-Commerce Terms version 1.3.2 published on 26.06.2020 ZEN E-Commerce Terms version 1.3.1 published on 30.03.2020

Archival version of ZEN General User Terms

ZEN General User Terms version 1.7.3 published on 22.12.2020 ZEN General User Terms version 1.7.2 published on 24.11.2020 ZEN General User Terms version 1.7.1 published on 09.11.2020 ZEN General User Terms version 1.7 published on 02.10.2020 ZEN General User Terms version 1.6.3 published on 28.09.2020 ZEN General User Terms version 1.6.2 published on 26.08.2020 ZEN General User Terms version 1.6.1 published on 13.07.2020 ZEN General User Terms version 1.5 published on 05.12.2019 ZEN General User Terms version 1.4 published on 05.09.2019

Archival version of ZEN Card Terms

ZEN Card Terms version 1.3.2 published on 04.04.2024 ZEN Card Terms version 1.3.1 published on 11.04.2023 ZEN Card Terms version 1.3 published on 19.09.2022 ZEN Card Terms version 1.2.3 published on 17.12.2020 ZEN Card Terms version 1.2.2 published on 24.11.2020 ZEN Card Terms version 1.2.1 published on 09.11.2020 ZEN Card Terms version 1.1 published on 26.08.2020

Archival version of ZEN Terms for Individual Users

ZEN Terms for Individual Users 1.2 published on 14.11.2024 ZEN Terms for Individual Users 1.11 published on 04.04.2024 ZEN Terms for Individual Users 1.1 published on 11.04.2023 ZEN Terms for Individual Users 1.0 published on 19.09.2022

Archival version of ZEN Terms for Business Users

ZEN Terms for Business Users 1.1 published on 14.11.2024 ZEN Terms for Business Users 1.01 published on 04.04.2024 ZEN Terms for Business Users 1.0 published on 11.04.2023

Archival version of ZEN Terms for Business and Individual Users

ZEN Pro Card Terms 1.0 published on 14.11.2024 ZEN Auto Top Up Terms 1.0 published on 19.12.2024 Reward Zone Terms Version 1.0 published on 14.11.2024 ZEN Card Cashback Terms 1.2 published 19.09.2022 List of Permitted Jurisdictions for Onboarding 1.1 published on 29.06.2023 ZEN Extended Warranty Terms 1.0 published on 22.07.2024

Promotional Activities and Competition Terms

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ZEN.COM is a licensed financial institution under the supervision of the Central Bank of Lithuania approved by European Banking Authority for 31 countries. Registration number of the company 304749651, VAT ID LT100011714916. License of electronic money institutions number LB000457. Share capital 4.385.000,00 EUR. Company address: Lvivo g. 25-104, LT-09320, Vilnius, Lithuania. FCA Reference 900889, UK & Northern Ireland, Operating office: Zen-UK Limited company reg. 13953648, Gray's Inn Road, 344-354, London, England, WC1X 8BP.

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