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PAY BETTER. SHOP BETTER

Shopping that pays you back

Shop with ZEN and get more: Instant Cashback at partner stores, Best Price Cover if you find it cheaper, Extended Warranty on electronics, and extra protection for what you buy.

One account. ONE CARD. one app.

Explore shopping benefits

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2M+ users

Make every payment worth more

From Instant Cashback to extra protection, see what you get when you shop with ZEN.

BEST PRICE COVER
up to

€500

Found it cheaper after buying in-store? Claim back the difference on eligible purchases.

Extended Warranty

12 months

No need to buy an extra warranty in store. ZEN.COM covers your electronics and home appliances for 12 more months.

INSTANT CASHBACK
PARTNER STORES

1,000+

Shop your favourite brands and get cashback straight into your ZEN account. Explore partner offers in the app before you buy.

SHOPPING PROTECTION

UNLIMITED

Bought something faulty, wrong, or never delivered? We deal with the seller so you don’t have to.

Limits depend on your plan. Conditions apply.

what zen.com covers

Shop smarter, with more benefits

Save more, shop with confidence and enjoy exclusive offers - every time you use your ZEN card.

get more back

Shop as usual and get more value

Get better prices, Instant Cashback and rewards when you pay with your ZEN Card.

01

Best Price Cover

A better price, even after you’ve paid. Found the same item cheaper after paying full price with your ZEN Card in a physical store? Get the difference back.

500 EUR DIFFERENCE BACK

02

Instant Cashback

Get Instant Cashback on eligible purchases at 1000+ partner stores. Watch it land back in your ZEN account quickly.

1,000+ PARTNER STORES

03

Best Deals

Get boosted Instant Cashback at top stores in electronics, sports, travel, fashion, and more.

04

Reward Zone

Turn everyday payments into cash. Every eligible payment earns Shards, and enough Shards unlock Stones you can cash out.

SPEND BETTER

Every shopping moment can pay off

From a new fridge to a concert ticket, each payment can earn you Instant Cashback and keep what you bought protected.

Buying
new electronics?

Pick a partner offer in the app to earn cashback. Extended Warranty adds a year of cover to your electronics.

Live for
live music?

Book with confidence. If you fall ill or another covered reason stops you going, claim eligible ticket costs back. On Best and ZEN plans.

Sale season?
Save 3 ways.

Use the store's discount, pick an Instant Cashback offer in the app and build your Reward Zone balance on the same payment.

Order hasn’t arrived?

Parcel never arrived? Start a Shopping Protection claim in the app, whatever currency you paid in, and we’ll deal with the seller.

see how the benefits compare

Better shopping starts with your plan

Every plan comes with Instant Cashback and ZEN Care Shopping Protection. The BETTER plan includes all GOOD plan perks, plus Reward Zone, Best Price Cover and Extended Warranty. Higher plans raise the limits.

shopping benefits

GOOD
30-day free trial BETTER
BEST
ZEN
Instant Cashback

Shop with your ZEN Card at partner stores through the ZEN.COM app to earn cashback.

GOOD 50%
BETTER Included
BEST Included
ZEN Included
ZEN Care Shopping Protection

Bought something faulty, wrong, or never delivered? We deal with the seller so you don't have to.

GOOD One claim yearly
BETTER Included
BEST Included
ZEN Included
Reward Zone

Every eligible purchase brings you closer to rewards you can turn into cash.

GOOD Not included
BETTER Included
BEST Included
ZEN Included
Extended Warranty

Buy electronics and home appliances with your ZEN Card and get extra cover after the manufacturer's warranty ends.

GOOD Not included
BETTER 1 year free electronics (up to 1 500 EUR)
BEST 1 year free electronics (up to 5 000 EUR)
ZEN 1 year free electronics (up to 5 000 EUR)
Best Price Cover

If you buy a full-price item with your ZEN Card and find it cheaper somewhere else, we refund the difference. Excludes online purchases, sale items, and phones.

GOOD Not included
BETTER up to 100 EUR
BEST up to 250 EUR
ZEN up to 500 EUR
ATM Anti-Theft

Taking out cash should feel safe. If something goes wrong and you’re mugged and hurt shortly after using an ATM, this Zenefit helps you recover the cash that was taken.

GOOD Not included
BETTER up to 100 EUR
BEST up to 250 EUR
ZEN up to 500 EUR
Event Ticket Cover

If an unexpected covered reason keeps you from going, claim eligible ticket costs back.

GOOD Not included
BETTER Not included
BEST up to 250 EUR
ZEN up to 500 EUR

Questions?
We’ve got answers.

Yes, you get 50% of the Instant Cashback on eligible purchases. On the Better, Best or ZEN plan, you get twice as much. Either way, it lands on your ZEN account quickly.

No. Every eligible purchase with your ZEN Card earns Instant Cashback automatically. There’s no code to scan and no box to tick at checkout.

ZEN Care Shopping Protection helps when an order is faulty, wrong or never arrives. Extended Warranty covers electronics and home appliances for 12 more months once the manufacturer’s warranty ends.

On the Good plan, you can make 1 claim a year. On the Better, Best and ZEN plans, there’s no limit on eligible claims.

If you buy an item at full price in a shop and find it cheaper, you get the difference back: up to €100 on the Better plan, €250 on the Best plan and €500 on the ZEN plan. Online purchases, sale items and phones aren’t covered.

Reward Zone turns eligible payments into cash rewards. Add it to a virtual or physical ZEN Card on the Better, Best or ZEN plan, and every eligible payment earns Shards. When you have enough, they unlock Stones, which you can turn into cash. If you don’t add Reward Zone when you order your card, you’ll need a new card to use it later.

Can’t find your answer? Visit the Help Center.