Anti-fraud campaign - ZEN.COM

Stay Safe with ZEN

Because peace of mind should come with every payment.

Scammers are getting
smarter.

Scammers are getting
smarter.

But so are we — and so are you.

From fake job offers to phony investments, scams are
evolving fast. At ZEN, we’re here to help you spot the
warning signs before it’s too late — and protect your
money when things go wrong.
transfer-pay-exchange

What to watch out for:

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Warning signs it might be a JOB scam:

• A recruiter contacts you unexpectedly through text message or encrypted message platforms like WhatsApp,  or Telegram.

• You are told you can earn a high income while working from home and with little effort.

• The hiring process is quick. There’s no interview or discussion about your qualifications, experience, and references.

• They might ask you to download a new online bank or download and use a cryptocurrency wallet for the job

• The job involves transferring money, “liking” You Tube /TikTok videos, making purchases, or receiving packages on behalf of someone else. *You might be expected to make deposits for premium products or tasks which are increasing in value and frequency

• You are told to top up an account with your own money or cryptocurrency to complete tasks.

• Scammers may deceive you by giving you a small payment for completing a job or task. *Yet, soon you are told that the balance is negative and in order to get the commission, you need to pay your own money first. Never send your own money, you won’t get it back!

Warning signs it might be an INVESTMENT scam

• You’re contacted unexpectedly via social media, messaging apps, or dating platforms about a “guaranteed” way to make money.

• Scammers might use professional-looking websites, fake news stories, online ads, and social media posts to make the scheme look legitimate.

• On some occasions, they may even falsely claim that certain celebrities or wealthy investors support or use the investment.

• If you show interest, you might receive a call or message from a so-called financial advisor, investment expert, or broker who seems knowledgeable about cryptocurrency, Forex, or other markets.

• They guarantee high or fast returns with little or no risk.

• You’re pressured to act quickly or told the opportunity is limited.

• You’re asked to invest using cryptocurrency or to send funds through unfamiliar platforms.

• You may see fake profits on a dashboard, but when you try to withdraw funds, you"re asked to pay fees, taxes, or make another deposit.

• Scammers may give you a small return at first, just to convince you to invest more.

• Never send more money to unlock and access your profits — you won’t get it back!

Warning signs it might be a SALES or FAKE WEBSITE scam

• You find an online store offering luxury goods, electronics, or trending items at unusually low prices.

• The website looks professional but has no contact details, only a form or email.

• It may copy logos, images, or branding from real companies to appear legitimate.

• You"re asked to pay by transfer to an unknown recipient, crypto, or other non-refundable methods.

• After payment, the item never arrives — or you receive something completely different or low quality.

• The site may disappear or stop responding once they get your money.

• Always research the seller, read reviews, and avoid deals that seem too good to be true. If in doubt — don’t buy.

Warning signs it might be a PHISHING scam

• You receive an unexpected email or message claiming to be from your bank, delivery service, or a well-known company.

• The message asks you to click a link, open an attachment, or urgently "verify" your account or payment info.

• The sender’s email or phone number looks suspicious or slightly off from the real company"s address.

• You"re asked to enter personal details, passwords, or card numbers on a site that looks real but isn"t.

• The message uses threats like account suspension or missed parcel delivery to pressure you.

• Never click unknown links or share personal info. When in doubt —immediately contact ZEN Support Warning signs it might be a REMOTE ACCESS scam

• Someone contacts you claiming to be from tech support, your bank, a government agency, or even an investment platform.

• They say your device has a virus, your account was hacked, or you have an opportunity to earn high returns through investing.

• You"re asked to install remote access software (like AnyDesk, TeamViewer, or similar) so they can "help" or "guide you through the process.

• Once connected, they may take control of your device, ask for banking or crypto login details, or make transactions without your full understanding.

• They might pretend to help you buy stocks or cryptocurrency but are actually draining your accounts.

• Never give remote access to your device to anyone you don’t fully trust and verify. Real companies and advisors will never request it this way.

Warning signs it might be a ROMANCE scam

• Someone contacts you on social media, a dating app, or messaging platforms like WhatsApp or Telegram.

• They quickly express strong feelings or say they’ve "fallen in love" without ever meeting you in person.

• They avoid video calls or making real-life plans, often claiming they’re working abroad, in the military, or stuck in a difficult situation.

• They start asking for money — for tickets, medical bills, a temporary loan, or an “investment opportunity” that supposedly made them rich.

• They may promise to pay you back soon or say it’s “just this once

• You’re asked to send money via crypto, gift cards, or transfers to unknown recipients.

• Never send money to someone you haven’t met in real life. No matter how convincing their story is — it’s a scam.

Warning signs it might be a LOAN scam

• You’re offered a loan quickly and easily, even if you have poor credit or no financial history.

• The “lender” contacts you through social media, email, or messaging apps like Telegram Or WhatsApp — not through a trusted financial institution.

• You"re asked to pay upfront fees for “insurance,” “processing,” or “guarantee” before receiving the loan.

• The offer may come with urgent pressure to act fast or secure the deal.

• There"s no proper loan agreement, or the terms seem vague and too good to be true.

• Legitimate lenders never ask for money upfront. If you"re asked to pay before getting the loan — it’s a scam.

How ZEN helps you
stay ahead

Real-time fraud monitoring.

We detect and stop
suspicious activity fast.

Clear, secure communication.

We’ll never ask for your
PIN or password. All
contact happens safely, in-app.

No tolerance for scams.

We block risky transfers
and never promote
unregulated platforms.

Education built in.

You’ll see in-app alerts
and updates when we
spot something shady.

Download the ZEN.COM app

Download the
ZEN.COM app

Have all the benefits of ZEN
always at your fingertips!

Download the ZEN.COM app

How you protect yourself:

Shield icon
  • Don’t share PINs, passwords, or codes. Ever.
  • Don’t install apps because someone told you to.
  • Don’t act under pressure. That’s a scammer’s favorite tactic.
  • Don’t send money to someone you don’t know — no matter how convincing they seem.
  • Always verify the offer, the website, the sender.

Think you’ve been targeted?

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  1. Stop contact immediately.
  2. Change your login info and PINs.
  3. Don’t send more money.
  4. Contact us at [email protected] or in-app chat.
  5. Report the scam to your local authorities.
  6. Remove any remote access tools you installed.

ZEN REMINDER

We’ll never call you asking for sensitive info.

We’ll never pressure you into a “deal.”

We’re here to protect your peace of mind — and your money.

Trust your instincts. Trust ZEN.
If something feels off, ask us first

Scan to get the ZEN.COM App.

We’ve designed the whole process to be as short and simple as possible. Get the app and see for yourself!