Simple and beautiful ZEN physical and virtual cards for you and your team. Use them to stay in control of your company spending.
Connect them with Google Pay and Apple Pay for the most convenient payments.
A card made to pay
Whenever you made a purchase always use ZEN Mastercard® to enjoy extra features that comes with it
ZEN Care - shopping protection
One-year extended warranty for the electronics you purchased
Up to 14% of cashback rate when using the offers from ZEN partners
How it works
Anna uses her ZEN Mastercard® whenever she buys equipment for her company. Thanks to that she is calm because ZEN has her back if something goes wrong with the transactions. Additionally, she has some cashback and an extended warranty. Why would she use other payment cards?
How can I change the card limits?
You can change your card limits by logging onto the mobile app or the ZEN portal.
You can change two types of limits. The first type is the ATM limits. These are daily cash limits e.g. cash withdrawal from an ATM.
The second type is cashless payments i.e. payments with debit cards and cashback.
The maximum daily limit you can set for each of these types of transactions is:
- for cards with EUR as the settlement currency – a maximum of €30,000.
- for cards with PLN as the billing currency – a maximum of PLN 120,000.
- for cards with GBP as the billing currency – a maximum of £30,000.
To change the limits using the app, take a look at the tutorial below to guide you through this process. Log in and then go to the accounts view. Swipe up from the bottom edge of the screen to expand the view of all available cards. Choose the card of interest to you and then press . Now you can see all your card’s details. Click on ‘Limits’, set your preferred amounts and confirm the operation by pressing ‘Save changes’. Now you can enjoy conducting your transactions without any problems.
If you want to change the limits in the ZEN portal, simply open the ‘Cards’ tab in the main panel and click on the image of the card for which you want to change the limits. Select the ‘Daily transaction limits’ option. Enter the limit values and confirm the change.
How do I assign a PIN to a new card?
The new card’s PIN must be set when ordering it.
ZEN appTo set the PIN code when ordering your card in the mobile app, proceed in thesame way as described above. The app will ask you to set the PIN code after confirming the delivery address.
Remember, you assign the PIN code to the card at this point; it is not the access code to your app.
ZEN PortalComplete the card shipment details in the ZEN Portal and enter the 4-digit PIN code. Click on ‘Confirm’ and you’re ready! Your card has been ordered and the PIN code has been assigned.
Which cards and currencies are supported?
You can top up your ZEN account with Visa or Mastercard® in any of the 30 currencies we support.
What should I do if my card does not arrive?
Contact us if the card does not reach you within the specified time (up to 3 business days in Poland, up to 10 business days in other countries).
If the consignment you receive is damaged or your card is not in the envelope, delete the card immediately and contact us.
Remember, never activate your card before you receive it for reasons of security of your funds.
The card has been used without my knowledge. What should I do?
If your card is stolen or an unauthorized payment is discovered, place a restriction on the card immediately in the mobile app or in the ZEN portal and contact us for further assistance.