Merchants using the ZEN.COM payment gateway can now offer their customers Klarna payment methods, including one-time payments, three interest-free instalments, or financing, without the need for any additional integration. The collaboration between the two companies is designed to help online retailers increase sales in their domestic markets and expand their business internationally.
Cross-border commerce is now one of the key growth areas for European e-commerce. At the same time, consumers increasingly expect to be able to use payment methods they know and trust during the checkout process. For online retailers, this means adapting the payment experience to local customer preferences while keeping integration and payment management simple.
The new integration allows merchants using ZEN.COM to activate Klarna payments within their existing payment gateway. There is no need to implement a separate technology solution or sign an additional agreement with another payment service provider, enabling online retailers to offer their customers one of Europe’s most widely recognised payment methods more quickly.
Klarna is particularly relevant in categories where purchasing decisions involve higher spending, such as electronics, home furnishings and furniture. The option to defer payment or spread the cost over instalments addresses one of the common reasons for cart abandonment at the final stage of the purchasing journey, helping merchants convert more transactions.
“Payments are now an integral part of the shopping experience. If customers cannot find a payment method they use every day, they will often abandon the transaction. We are adding Klarna to our gateway so that merchants can offer it to customers both domestically and internationally, without additional integrations or another agreement with a payment service provider,” says Łukasz Neska, Chief Growth Officer at ZEN.COM.
Klarna is one of the world’s largest payments and shopping platforms. It is available in 26 markets, works with more than one million merchants and partners, and reaches 119 million active users. Klarna’s scale makes the integration particularly relevant for online retailers expanding internationally. Merchants can offer international customers a payment method they already use in their everyday lives, without having to build separate payment infrastructure for each new market.
The Klarna integration is another step in the development of ZEN.COM’s payment infrastructure for e-commerce. The company provides merchants with multi-currency business accounts, a payment gateway, and fast settlement of funds in multiple currencies. Today, businesses using ZEN.COM sell to customers across 33 countries, while the gateway supports more than 100 local and global payment methods.
