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ZEN allows you to generate detailed reports of all transactions made in a specified period. In this chapter, you can learn how to generate and download them.
Note that you can generate reports for up to 31 previous days.
- To generate a report, log in to your ZEN panel and go to the Ecommerce > Reports section.
- Next, click on the + icon in the top right corner to generate a new report.
In the Reports tab, you can also find all the reports which you have previously generated.
- Now, in the pop-up box:
- From the Type dropdown list, select the type of report which you would like to generate.
- From the From and To fields, select the date range of the report. Note that you can generate reports for up to 31 previous days.
- In the field box, type email addresses of recipients to whom the report should be sent, separated with commas.
- Then, click Generate to start generating the report.
The report should be generated in a few minutes in PDF format.
The below table contains the description of all fields you can find in a download report.
|merchant_id||ID assigned to merchant in ZEN ecosystem|
|shop_id||ID of service used for authorization|
|terminal_id||ID of terminal|
|ID of parent transaction (if applicable)|
|reference_id||ID of the transaction as received from merchant|
|created_at||Date and time transaction has been created in ZEN (in GMT time zone)|
|auth_date||Date and time of authorization (in GMT time zone)|
|stl_amount||Transaction amount charged to merchant after deducting ZEN processing fees|
|stl_currency||Currency of settlement|
|stl_date||Date and time of settlement time|
|Amount of Secure Deposit held for transaction|
|Currency of Secure Deposit|
|Date of releasing Secure Deposit amount back to merchant|
|exchange_rate||Rate used to convert to settlement currency|
|if++||Defines whether Interchange Fee (IF) and Card Schema Fee (SF) are excluded from Transaction Fee (TF)|
Yes – they are excluded and charged separately from TF
No – they not excluded nor charged separately from TF
|transaction_fee||Transaction fee (in settlement currency)|
|interchange_fee||Interchange fee (in settlement currency)|
Not displayed if if++=no
|card_scheme_fee||Card schemas fee (in settlement currency).|
|cashback_fee||Amount of the cashback sponsored by merchant|
|authorization_fee||For purchase: additional fee paid by buyer|
For refund: additional fee refunded by merchant to buyer
|transaction_region||Region classification of transaction|
|customer_country||Country of customer|
|payment_method||Name of payment method or network used for transaction|
|payment_channel||Channel used for transaction|
|card_type||Type of payment card|
|card_organisation||Brand of card as specified in BIN|
|card_short_pan||First 6 and last 4 digits of card used for transaction|
|comment||Comment to transaction|