Reports

ZEN allows you to generate detailed reports of all transactions made in a specified period. In this chapter, you can learn how to generate and download them.

 

Note that you can generate reports for up to 31 previous days.

 

Generating reports

  1. To generate a report, log in to your ZEN panel and go to the Ecommerce > Reports section.
 
  1. Next, click on the + icon in the top right corner to generate a new report.

    In the Reports tab, you can also find all the reports which you have previously generated.
 
 
 
  1. Now, in the pop-up box:
     
    • From the Type dropdown list, select the type of report which you would like to generate.
    • From the From and To fields, select the date range of the report. Note that you can generate reports for up to 31 previous days.
    • In the field box, type email addresses of recipients to whom the report should be sent, separated with commas.
    • Then, click Generate to start generating the report.

 

The report should be generated in a few minutes in PDF format.

 
 

 

Report fields

The below table contains the description of all fields you can find in a download report.

 

Name
Description

merchant_id

ID assigned to merchant in ZEN ecosystem

shop_id

ID of service used for authorization

terminal_id

ID of terminal

parent_transaction

_id

ID of parent transaction (if applicable)

reference_id

ID of the transaction as received from merchant

created_at

Date and time transaction has been created in ZEN (in GMT time zone)

auth_date

Date and time of authorization (in GMT time zone)

transaction_type

Transaction type

transaction_amount

Transaction amount

stl_amount

Transaction amount charged to merchant after deducting ZEN processing fees

stl_currency

Currency of settlement

stl_date

Date and time of settlement time

secure_deposit

_amount

Amount of Secure Deposit held for transaction

secure_deposit

_currency

Currency of Secure Deposit

secure_deposit

_release_date

Date of releasing Secure Deposit amount back to merchant

exchange_rate

Rate used to convert to settlement currency

if++

Defines whether Interchange Fee (IF) and Card Schema Fee  (SF) are excluded from Transaction Fee (TF)

Yes - they are excluded and charged separately from TF

No - they not excluded nor charged separately from TF

transaction_fee

Transaction fee (in settlement currency)

interchange_fee

Interchange fee (in settlement currency)

Not displayed if if++=no

card_scheme_fee

Card schemas fee (in settlement currency).

cashback_fee

Amount of the cashback sponsored by merchant

authorization_fee

For purchase: additional fee paid by buyer

For refund: additional fee refunded by merchant to buyer

transaction_region

Region classification of transaction

customer_country

Country of customer

payment_method

Name of payment method or network used for transaction

payment_channel

Channel used for transaction

card_type

Type of payment card

card_organisation

Brand of card as specified in BIN

card_short_pan

First 6 and last 4 digits of card used for transaction

comment

Comment to transaction