Payments

ZEN offers more than 20 online payment methods for your goods and services, including Mastercard®, Visa, Paysafecard, PayPal, Blik, and more. You can check the full list on our website.

 

We always aim to ensure that our services are easy to use and fully transparent. The following sections explain the basic structure and flow of the ZEN payment process.

 

Payment flow

At ZEN, we offer a much more simplified transfer flow compared to traditional ones. You can skip the settlement payout part of payment processing and receive your money directly to your ZEN IBAN bank account.

 

ZEN payments begin with an authorization request. ZEN then directs users (or their payment data) to the selected payment operator.

 

The payment is now PENDING. Once it is verified, you receive an IPN (Instant Payment Notification) that informs you of the payment's status: AUTHORIZED, CANCELED, REJECTED, or ACCEPTED.

 

If instant authorization is not available, the IPN may come with the PENDING status. If this happens, you should wait for the IPN with the final authorization status.

 

Accepted transactions are settled to your ZEN IBAN account. Rejected transactions also contain a rejection reason code, which you can use to verify why the payment was not successfully processed.

 

Supported payments methods

Below, you can find the complete list of available payment methods.

 

Learn how to configure your checkout and payment methods.

Payment provider Supported currency Transaction amount
Apple Pay EUR Min. 0.01 EUR Max. 10,000 EUR
Bancontact EUR Max. 10K EURMax. 10K EUR Max. 10,000 EUR
BLIK PLN Min. 0.01 EUR Max. 100,000 EUR
Google Pay™ EUR Min. 0.01 EUR Max. 100,000 EUR
Ideal EUR Min. 0.01 EUR Max. 10,000 EUR
Mastercard® AED, AUD, BGN, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HRK, HUF, ILS, JPY, KES, MXN, NOK, NZD, PLN, QAR, RON, SAR, SEK, SGD, THB, TRY, UGX, USD, ZAR Min. 0.01 EUR 100,000 EUR
Neosurf AUD, BGN, BRL, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HRK, HUF, IDR, ILS, INR, JPY, KRW, MXN, MYR, NOK, NZD, PHP, PLN, RON, RUB, SEK, SGD, THB, TRY, USD, XOF, ZAR Min. 1 EUR Max. 10,000 EUR
Neteller EUR Min. 0.01 EUR Max. 100,000 EUR
Pay By Link PLN Min. 1 PLN Max. 100,000 PLN
ZEN EUR, GBP, PLN, USD Min. 0.01 EUR Max. 1,000,000 EUR
PayPal AUD, BRL, CAD, CZK, DKK, EUR, HUF, HKD, ILS, JPY, MYR, MXN, NOK, NZD, PHP, PLN, GBP, RUB, SGD, SEK, CHF, TWD, TRY, THB, USD Min. 0.01 EUR Max. 100,000 EUR
Paysafecard AUD, CAD, CZK, DKK, EUR, GBP, HUF, NOK, PLN, RON, SEK, USD Min. 1 EUR
Max. 100,000 EUR
Paysafecash EUR, CAD, BGN, CZK, HUF, HRK, GBP, USD, PLN, MXN, RON, SEK, CHF Min. 0.01 EUR Max. 1000 EUR
Skrill EUR Min. 0.01 EUR 100,000 EUR
Digital currencies EUR Min. 15EUR

10,000,0000 EUR

Trustly EUR, PLN, DKK, SEK, NOK, CZK Min. 0.01 EUR 100,000 EUR